Privacy Policy
This Privacy Policy explains how Meridian Fit Studio handles personal data when you use the website, make an enquiry, book an appointment, or request tailoring, remodelling, or upcycling services.
Your Rights
Subject to applicable law, you may ask to access, correct, update, or delete personal data we hold about you, and you may object to or restrict certain processing in limited circumstances. Where processing is based on consent, you may withdraw that consent for future processing.
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We will review the request and respond in a reasonable time, taking into account the nature of the request and any legal or operational limits.
Retention of Data
Project records, communication history, and payment-related information are retained for a period that reflects the nature of the service, any follow-up fitting or collection needs, and applicable recordkeeping obligations. When data is no longer required, we delete it or anonymise it where that is reasonably practicable.
Policy Changes
The updated version will apply from the date it is posted on the website unless a different effective date is stated. We may also provide a notice of material changes through the site or by direct communication where appropriate.
How We Use Data
We use personal data to respond to enquiries, arrange fittings, assess garments and materials, prepare quotes, record design approvals, carry out remodelling or alteration work, manage collection and follow-up communication, process payments, maintain business records, and operate and secure the website. We may also use limited technical data to diagnose problems, prevent misuse, and improve site performance.
Service Providers and Project Partners
We may disclose personal data to service providers that support website hosting, communications, appointment handling, payment processing, or other operational functions. We may also share information with contractors involved in a specific project where that is necessary to complete the requested service.
Legal Disclosure
We may share personal data with public authorities, courts, or other parties when disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, or respond to a lawful request.
Data We Collect
We may collect contact details, appointment information, project descriptions, garment measurements, fit preferences, communication records, payment-related information, and website usage data. Where relevant to a redesign or alteration request, we may also process images or notes about the garment, fabric condition, construction, and requested finish.
How We Collect Data
We receive data from contact forms, phone or email enquiries, fitting appointments, collection and review discussions, and messages exchanged during the project. We may also obtain limited technical data from the website and from service providers that support booking, payment, or site operation.
Cookies We Use
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand how pages are used. We do not use cookies to collect more information than is needed for these purposes.
Cookie Controls
We use standard cookie controls to support site operation and basic analytics where enabled. You may manage cookies through your browser or device settings, and you can choose to limit non-essential cookies if your browser provides that option.